DHA Compliant Plan

  • The quote assumes insurance coverage for all applicants residing in UAE on valid resident visa along with their direct dependants (Spouse and Children) and no voluntary option is being exercised by any employee.

  • This Schedule of benefits is not applicable for Abu Dhabi/ Al Ain policies.

  • Salient Features

  • In-Patient Benefit

  • Out-Patient Benefit

  • Other Salient Benefits

  • Additional Benefits

  • Claims Settlement

Salient Features

Salient Features
Below limit options are per person in AED
Annual Aggregate Limit AED.1,000,000/-Overarching total limits for all benefits and sub-limits. AED.1,000,000/-
Geographical Scope of Coverage for Elective & Emergency Treatment Worldwide
Coverage Criteria for Treatment outside UAE Coverage outside UAE is limited to 90 days per treatment. A single holiday or business trip may not exceed 90 days
Coverage Criteria for Treatment outside UAE Coverage outside UAE is limited to 90 days per treatment A single holiday or business trip may not exceed 90 days
Underwriting terms and coverage criteria for Pre- existing, Chronic conditions: All pre-existing medical conditions should be declared in the Medical Application Form and is subject to medical underwriting. All declared Pre-existing and Chronic conditions are covered with a sub limit of AED 150,000/-Undeclared pre-existing conditions will not be covered during the policy period and will be underwritten at renewal.

In-Patient Benefit

Coverage is up to the relevant Annual Benefit Limit per person/per policy year with pre-approval
Hospitalization Class Private Room
Hospital Accommodation and related Services covered
Intensive care unit and coronary artery disease treatment covered
Consultant’s, Surgeon’s and Anaesthetist's Fees covered
Various therapies including physiotherapy, chemotherapy, radiation therapy etc covered
Recipient Organ transplantation service, excluding any charges related to Donor covered
Use of hospital medical equipments(e.g. heart and lung supportsystems etc.) covered
Ambulance Services(in Medical Emergency only and if followed by admission) covered
Companion Room & Board expensesfor Beneficiary below 16 years of age. The cost of accommodation of a person accompanying a beneficiary below 16 years of age in the same room in cases of medical necessity at the recommendation of the treating doctor and with prior approval Covered maximum up to 100 AED per night
Repatriation costs for the transport of mortal remains to the country of origin Covered up to AED 7,500/-

Out-Patient Benefit

Out-Patient Benefit
Physician Consultation Covered with Co-pay of 20% max 50 per consultation
Diagnostics and Laboratory Tests Covered with 0% co-pay per invoice
Pharmaceuticals Covered with 0% co-pay per invoice
Physiotherapy (Require pre-authorization) Covered with 0% co-pay per invoice
Various therapies including physiotherapy, chemotherapy, radiation therapy etc Covered up to 15 sessions / Per member Per year
*Approval protocol for Free access at network providers will follow DHA guidelines

Other Salient Benefits

Other Salient Benefits
Day care Treatment Covered
Outpatient Surgery Covered
Emergency Mental health Treatments Covered
Work Related Injuries Covered
Emergency Dental treatment for accidental damage to natural teeth Covered up to 15 sessions / Per member Per year
*Approval protocol for Free access at network providers will follow DHA guidelines Under this benefit the treatment required within three months following accidental damage to sound natural teeth caused by a violent external means when the treatment is given by a Physician, dentist or dental surgeon is covered. *No treatment will be covered after 3 months of the accident. *Treatment required as the result of the consumption of food or drink orany foreign bodies contained in such food or drink is not covered.
New Born baby coverage Babies born inside and out-side UAE - New born expenses are covered from Date of Birth under the mother’s card for the first 30 days from date of birth upto Annual Benefit Limit of mother. New born babies will be added to the principle policy only upon requested by the policy holder and is subject to Medical underwriting. Coverage for new born are in line with DHA benefit guidelines.
Preventive services covered for members over 18 years of age. *Prior Approval is required for Free Access facility (Non AUH) Diabetic Screening: Fasting Blood Sugar and HBA1C tests are covered once a policy year for eligible members
Cancer Screening, healthcare services, investigations, and treatments only for members who are enrolled under "Patient Support Program" only HCV Hepatitis C Virus Infection: Screening, healthcare services, investigations and treatments related to viral Hepatitis and associated complications related to Hepatitis C shall only be for members enrolled under Patient Support Program. Covered as per terms, conditions and exclusions of the program defined by DHA
Hearing and vision aids, and vision correction by surgeries and laser Covered only in cases of medical emergencies
MedNet’s Global Emergency Assistance services coverage through Assist America - No Financial limitations applicable under this benefit - Worldwide Emergency Medical Evacuation- Worldwide Hospital Admission Assistance- Repatriation of mortal remains to home country from anywhere in the world, including country of residence.- Medical Consultation, Evaluation, Referral & Monitoring- Care of minor children & Compassionate visit*For detailed information please refer Assist America Table of Benefit

Additional Benefits

Additional Benefits
Maternity Benefit
Inpatient & Outpatient coverage includes:
1. Pre & Post natal treatments
2. Normal delivery
3. Medically necessary Caesarean Section
4. Maternity related Complications
5. Medically necessary legal terminations
* In-patient maternity treatment are subject to prior
- Normal Delivery expenses are covered up to a sub limit of AED 10,000/-
- Medically necessary Caesarean Section and complication expenses are covered up to a sub limit of AED 10,000/-
- Any Medical Emergency expenses related to Maternity will be covered up to a sublimit of AED 150,000/-
- Outpatient eligible Maternity expenses are covered up to Annual limit
- 10% co-payment applicable on all Maternity treatments, including outpatient
Maternity consultation (no Deductible applies)
- The following screening tests are covered as per DHA Antenatal care protocol:
o FBC and Platelets
o Blood group, Rhesus status and antibodies
o MSU & urinalysis
o Rubella serology
o Hepatitis C offered to high-risk patients
o GTT, if high risk
o FBS, Random blood sugar OR HbA1C
o Ultrasonography: 3 scans
Emergency Mental health Treatments
Alternative Medicine Benefit covers: Osteopathy, Chiropractic, Homeopathy, Acupuncture, Ayurveda, and Herbal Treatments Covered up to AED 1,600/- PMPY **Only on reimbursement basis
Vaccination Benefit
Influenza Vaccine Covered - Once per Annum **Only on reimbursement basis
Vaccination Covered as per MOH schedule (Require pre-authorization) Covered both on *Free Access & reimbursement basis Reimbursements claims are settled at 100% of actual covered cost subject
to maximum of 100% of Applicable Network rates
*Free Access facility is available only within specific MedNet VaccinationNetwork
Dental Benefit
Free Access
- Covered with pre-authorization only
- Co-payment 20% applicable
- Additional 20% co-payment applicable over free access
*No reimbursement for Silk Road NW inside UAE.
Covered with Annual sub-limit of AED 3,500
Schedule of Dental Benefits
Dental Consultation Covered
Tooth Extraction - Simple Extraction- Surgical Extraction Covered
Scaling & Polishing Covered
Tooth filling - Amalgam filling- Composite filling- Glass Ionomer filling Covered
Root Canal Treatment (R.C.T) Covered
Crown Covered if followed by Root Canal Treatment
X- Ray
- Intra Oral { Bite wing/ Periapical / Occlusal}
- Extra Oral { Panoramic X-ray & Tomograms}
- Antibiotics
- Analgesics
- Antacids
- Enzyme preparations ( Edema reductions)
- Vitamins( only with antibiotics)
Medications exclusion
- Mouth wash
- Toothpastes
- Dentures cleaning agents
- Desensitizing agents
- Anti-septic
Not Covered
- L. Anaesthesia
- G. Anaesthesia
- Covered - Not Covered
Orthodontics Not Covered
- For further details, on the services included in the above table / or about any other services not included. Kindly contact our Medical Call Centre (MCC) at 8004882/ 800MedNet.- Except For Scaling and Polishing, all other services are covered if medical necessity is established.

Claims Settlement

Claims Settlement Terms (what is Paid by the Insurer)
Elective Treatment Free Access (Network) Covered (Out-side UAE: covered maximum up to 100% of UAE applicable network rates)
Reimbursement (Non-Network) Reimbursement in SEA:
- 100% of actual covered cost subject to maximum of 100% of UAE
applicable network rates
Reimbursement else where within territorial scope of cover*:
- 80% of Actual Covered Cost subject to maximum of 80% of UAE Applicable
Network rates
*No Elective treatment reimbursement for Silk Road Network inside UAE.
Emergency Treatment Free Access (Network) 100% of Actual Covered Cost
Reimbursement (Non-Network)

Forms Details


Cancellation request form

Medical Application Form

Reimbursement Form

Network List October 2022

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